Utilisoft Integration

6B partners with energy retailers, suppliers, metering specialists, and multi-utility providers to connect digital applications with Utilisoft’s industry-leading tools. We support integrations with Utilisoft’s MarketFlow, Market Position, and settlement modules using APIs, secure file transfer, event-driven messaging, and automated workflow orchestration. From discovery through deployment and long-term optimisation, we deliver robust, scalable integrations that keep your market interactions efficient, compliant, and future-ready.

Understanding Utilisoft

Utilisoft is a widely used software suite within the UK energy market, enabling electricity and gas suppliers to manage market messaging, meter data flows, data validation, switching processes, settlements, and regulatory reporting. Designed for interoperability across diverse industry systems, Utilisoft supports secure EDI, XML, and file-based processes, as well as automated inbound and outbound communication with DNOs, metering agents, other suppliers, and central market bodies.

Its MarketFlow platform orchestrates end-to-end message handling, while complementary modules support consumption calculations, portfolio reconciliation, settlements validation, exception management, and compliance monitoring. With flexible APIs and configurable workflows, Utilisoft integrates seamlessly into a supplier’s wider technology stack—including CRMs, billing systems, MDM platforms, smart meter data services, and financial or reporting tools.

Our Utilisoft Integration Process

We begin every Utilisoft integration project with a detailed discovery phase to identify your regulatory, operational, and data requirements. Whether you need to automate market messaging, synchronise customer data, integrate meter readings, support switching, or optimise settlement processes, we map your objectives to Utilisoft’s APIs, workflows, and messaging standards.

Our architects then design a secure and scalable integration architecture using REST APIs, secure SFTP, message queues, microservices, or batch pipelines depending on your operational model and performance needs. We also ensure alignment with code-of-practice requirements, data governance standards, and market message specifications.

During development, we leverage reusable integration components — including message validators, data mapping handlers, workflow orchestrators, and monitoring dashboards — to accelerate delivery and reduce risk. We conduct rigorous functional, compliance, and performance testing in controlled environments to ensure messages, data, and processes behave correctly across all market scenarios.

Once live, we manage the deployment process and work closely with operational teams to ensure smooth transition and stable performance. We also offer ongoing support, monitoring, and optimisation to keep your integration aligned with market changes, system upgrades, and evolving regulatory requirements.

Benefits of Utilisoft Integration

Integrating your systems with Utilisoft can significantly enhance your operational performance and market compliance. Automation reduces manual handling of market messages, improves accuracy, and accelerates processes such as switching, meter updates, and settlements. Line-by-line data reconciliation ensures more efficient settlement performance and fewer costly exceptions.

Your teams benefit from real-time visibility into portfolio status, message flows, and consumption data, supporting faster operational decisions and improved customer service. Integration with billing, CRM, and metering systems ensures consistent data across your organisation and reduces rework caused by mismatches or delays.

For customers, smoother switching, more accurate billing, and timely updates create a better overall experience while reducing cost-to-serve for your business.